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Welcome to RadCom Labs

 

Customer Service

Shipping & Delivery
All products are sent using Australia Post mail services.
For international parcels, we use INTERNATIONAL STANDARD which includes up to $100 compensation for loss or damage, as well as tracking including email notifications. The average delivery time is 6-10 days.
For parcels within Australia, we use PARCEL POST which includes tracking and up to $100 compensation for loss or damage, with a typical delivery within 2-5 days.

Returns & Warranty Replacements
If this product fails due to defects in materials or workmanship during the period of one year from the date of purchase, Radio Communications Labs will repair or replace the device, at our option. This warranty covers defects in manufacturing discovered while using the product as recommended by the manufacturer. The warranty does not cover loss or theft, nor does coverage extend to damage caused by misuse, abuse, unauthorized modification, improper storage conditions, lightning, or natural disasters. 

Should the product fail, your sole recourse shall be repair or replacement, as described in the preceding paragraphs. We will not be held liable to you or any other party for any damages that result from the failure of this product.

Damages excluded include, but are not limited to, the following: lost profits, lost savings, lost data, damage to other equipment, and incidental or consequential damages arising from the use, or inability to use this product. In no event will Radio Communication Labs be liable for more than the amount of your purchase price, not to exceed the current list price of the product, and excluding tax, shipping and handling charges.
Radio Communication Labs disclaims any other warranties, expressed or implied. By installing or using the product, the user accepts all terms described herein.

To obtain service under this warranty, contact us at admin@radcomlabs.com

Payment
All online transactions are completed using PayPal in accordance with the PayPal User Agreement here: https://www.paypal.com/au/webapps/mpp/ua/useragreement-full